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Frequently Asked Questions
How long does shipping take?▼
Standard domestic orders typically arrive within 3 to 5 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?▼
We offer a 30-day return window for all unworn items with original tags. Simply use our online portal to generate a prepaid label for a fast refund.
What payment methods do you accept?▼
MotorActive accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible 'buy now, pay later' options through Klarna and Afterpay for your convenience.
How do you ensure product quality?▼
Every garment undergoes a rigorous multi-point inspection process. We source premium, durable fabrics to ensure your fashion pieces maintain their shape and color after many washes.
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